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Privacy Policy

This Privacy Policy governs the collection, use, and disclosure of personal information by Mia Jewelry (“we,” “us,” or “our”) in accordance with applicable laws and regulations, including the Florida Digital Bill of Rights, the California Consumer Privacy Act (CCPA) when applicable, and federal laws such as the Gramm-Leach-Bliley Act (GLBA) and the Children’s Online Privacy Protection Act (COPPA). By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Information We Collect

We may collect personal information from you when you interact with our website, including, but not limited to:

Personal Identification Information: Your name, email address, phone number, and mailing address.
Payment Information: Credit card details, billing address, and transaction history.
Account Information: Your username, password, and preferences.
Usage Data: Information concerning your interactions with our website, including IP address, browser type, pages visited, time spent on our site, and referral source.

Use of Your Information

We collect and utilize your information for various purposes, including but not limited to:

Transaction Processing: To process orders for jewelry resale and repair services, including payment processing and order fulfillment.
Customer Communication: To communicate with you regarding your orders, inquiries, and customer service requests.
Marketing and Promotions: To send promotional materials, special offers, and updates regarding our products and services, provided you have consented to receive such communications.
Website Improvement: To analyze usage and trends to enhance our website, products, and services.

Payment Information

All payment transactions are processed securely through our designated payment processor. We adhere to industry standards for payment security, including compliance with the Payment Card Industry Data Security Standard (PCI DSS). Please note that all sales are final, and we do not offer refunds or exchanges. By proceeding with a purchase, you acknowledge and agree to these terms.

Mia Jewelry takes credit card fraud seriously and implements various security measures to protect your payment information, including encryption and secure socket layer (SSL) technology. In the event of a disputed charge, we reserve the right to investigate and take appropriate action, including cooperation with law enforcement and credit card companies, to safeguard our interests.

No Returns or Exchanges

All sales conducted through our website are final. In the event of an issue with your order, we encourage you to contact us promptly. We are committed to resolving any legitimate concerns. Please note that we may require proof of item verification to address any claims. All sour merchandise is marked, and we will conduct thorough checks when reviewing claims.

Delivery Information

Mia Jewelry ships all orders using reliable carriers, including the United States Postal Service (USPS), United Parcel Service (UPS), or FedEx. All shipments include tracking information and are insured for the full value of the item purchased.

Please be advised that once the package is in the possession of the carrier, we are not responsible for any items lost or damaged during transit. It is the customer’s responsibility to ensure that the shipping address provided is accurate and complete.

Data Security

We implement commercially reasonable security measures to protect the personal information we collect from unauthorized access, use, or disclosure in compliance with the GLBA. However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to employ commercially acceptable means to protect your information, we cannot guarantee absolute security. You acknowledge that you provide your information at your own risk.

Cookies and Tracking Technologies

Our website employs cookies and similar tracking technologies to enhance your user experience. Cookies are small data files placed on your device when you visit our website. They assist us in remembering your preferences and improving site functionality. You may manage your cookie preferences through your browser settings; however, please be aware that disabling cookies may hinder your ability to use certain features of our site.

Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your express consent, except to trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to maintain the confidentiality of such information. We may also disclose information when it is necessary to comply with the law, enforce our site policies, or protect our rights or the rights of others.

User Account Management

Account Creation: Users may create an account to manage their purchases and preferences. You are responsible for maintaining the confidentiality of your account information and password.
Account Deactivation: Users may deactivate or delete their accounts at any time by contacting us directly.

Marketing Preferences

Opt-In and Opt-Out Options: Customers may opt-in to receive marketing communications from us. You may opt-out at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

Data Retention Policy

We retain personal information only for as long as is necessary to fulfill the purposes for which it was collected or as mandated by law, including compliance with the Florida Digital Bill of Rights.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information in compliance with COPPA. Furthermore, Mia Jewelry is not liable for any purchases made by a child without the approval or knowledge of a parent or guardian. Since all sales are final, we do not issue returns or refunds in such events.

Your Rights Under Florida and Federal Law

Under applicable Florida law and federal regulations, you have the right to:

Access: Request access to your personal information that we hold.
Correction: Request corrections to any inaccurate or incomplete personal information.
Deletion: Request the deletion of your personal information under certain conditions.

To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the revised Privacy Policy on this page. You are encouraged to review this Privacy Policy periodically for any updates. Changes to this Privacy Policy are effective immediately upon posting.

Contact Us

If you have any questions regarding this Privacy Policy or our practices, please contact us at:

Mia Jewelry
1851 W Hillsboro Blvd, Deerfield Beach, FL 33442
+1 (833)

By using our website, you consent to this Privacy Policy and agree to its terms. Thank you for choosing Mia Jewelry!

Additional Information

Third-Party Links

Our website may contain links to third-party websites. We do not control these websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

If you are accessing our website from outside the United States, please be advised that your information may be transferred to, stored, and processed in the United States. By using our website, you consent to the transfer of your information to the United States and the use and disclosure of your information in accordance with this Privacy Policy.

Security Breach Notification

In the event of a data breach, we will notify you in accordance with applicable laws and regulations, including informing you of the nature of the breach and the actions we are taking to mitigate any potential harm.

Accessibility Statement

We are committed to ensuring that our website is accessible to all users, including those with disabilities. If you encounter any accessibility issues, please contact us, and we will make every effort to address your concerns.